Privacy policy

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Zeewar Privacy Policy

Last updated: July 9, 2026

Zeewar operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Zeewar is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified data.

Depending on how you interact with our Services, where you live, and as permitted or required by law, we may collect and process the following categories of personal information:

  • Contact Details: Your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account Information: Your username, password, security questions, preferences, and settings.

  • Transaction Information: The items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, alongside your past transaction history.

  • Communications: Any information you include when sending a customer support inquiry or communicating with us.

  • Device Information: Details about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Information regarding how and when you interact with or navigate our Services.

2. Sources of Personal Information

We collect personal information from the following channels:

  • Directly from You: When you create an account, visit the Services, make a purchase, or communicate with us.

  • Automatically through the Services: Collected from your device via cookies and similar tracking technologies as you navigate our website.

  • From Service Providers: Third parties engaged to enable certain technologies who process your data on our behalf.

  • From Partners & Third Parties: External business or marketing entities.

3. How We Use Your Personal Information

We use your personal information to deliver a premium, tailored experience, specifically for the following purposes:

  • Provide, Tailor, and Improve the Services: Fulfilling orders, processing payments, arranging shipping, managing your account, facilitating returns/exchanges, enabling reviews, and personalizing product recommendations.

  • Marketing and Advertising: Sending promotional communications via email, text, or post, and displaying targeted online ads based on your browsing and cart history.

  • Security and Fraud Prevention: Authenticating accounts, ensuring secure transactions, detecting and investigating fraudulent or malicious activity, and securing our systems.

    Note: You are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or access details with anyone.

  • Communicating with You: Providing dedicated customer support and maintaining our business relationship.

  • Legal Reasons: Complying with applicable laws, responding to valid legal processes (subpoenas, law enforcement requests), and enforcing our terms or policies.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes:

  • With Shopify & Service Vendors: Partners who assist with IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

  • With Business and Marketing Partners: To deliver personalized advertising based on your online activity. Depending on your residence, you may have the right to opt out of targeted advertising.

  • Upon Your Direction: When you request or consent to a transfer, such as through shipping fulfillment or third-party social media logins.

  • Corporate Transcripts: Within our corporate group, or in connection with a business transaction like a merger or bankruptcy.

  • Legal Compliance: To protect the Services, our rights, and the safety of our users when legally required.

5. Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes your personal data to provide and improve platform operations. Your information may be transmitted to and stored by Shopify outside your country of residence.

We also utilize Shopify's enhanced features to optimize our business, which incorporates interaction data from our store and other merchants. In these instances, Shopify acts as the data controller for processing and managing rights requests.

6. Third-Party Websites and Links

Our Services may feature links to external online platforms. We do not control, guarantee, or accept responsibility for the privacy practices, security, or reliability of non-affiliated sites. Information you share in public or semi-public spaces, including third-party social networks, may be viewed by other users without limitation.

7. Children's Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority in your jurisdiction. If a child has provided us with personal information, a parent or guardian may contact us below to request its deletion. We do not knowingly "sell" or "share" personal information of individuals under 16 years of age.

8. Security and Retention of Your Information

Please note that no security measures are completely impenetrable. We cannot guarantee "perfect security," and data sent to us may not be fully secure while in transit. We advise against sending sensitive or confidential information through unsecure channels.

We retain your personal information only as long as necessary to maintain your account, provide the Services, resolve disputes, comply with legal obligations, or enforce our contracts.

9. Your Rights and Choices

Depending on your region, you may hold specific statutory rights regarding your personal information:

Right Description
Access / Know Request a copy of the personal information we hold about you.
Delete Request that we erase the personal data we maintain.
Correct Request updates or corrections to inaccurate personal records.
Portability Request that we transfer a copy of your data to a third party.

Managing Preferences

You may unsubscribe from promotional emails at any time using the link at the bottom of our messages. You will still receive operational, non-promotional emails regarding your account or active orders.

To exercise your rights, please contact us using the details below. For data processed by Shopify, you can visit Shopify Privacy Rights. We will verify your identity before processing any request and will never discriminate against you for exercising your privacy rights.

10. Complaints & International Transfers

  • Complaints: If you are unsatisfied with how we handle your data, please contact us. You may also retain the right to lodge a complaint with your local data protection authority.

  • International Transfers: Your data may be transferred, stored, and processed outside your home country. For transfers outside the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Revised versions will be published on this page with an updated "Last updated" date.

12. Contact Us

For questions regarding our privacy practices, or to exercise your consumer rights, please reach out to us:

  • Email: zeewarr23@gmail.com

  • Address: Lahore, 42000, Pakistan